Frequently Asked Questions

Find answers to some of the most common questions below. If you don’t see what you’re looking for, feel free to reach out.

Psychotherapy with Michelle Lehoux

Frequently Asked Questions

Below you’ll find answers to some of the most common questions about booking, appointments, fees, insurance, direct billing and what to expect from therapy. If you have a question that isn’t answered here, please feel free to contact me.

Yes, I am currently accepting new clients for psychotherapy. I work with adults, couples, children, teens, and families. Please visit the corresponding service pages to learn more about the concerns I work with and whether I may be a good fit for your needs. If you’re unsure, feel free to contact me.

I work with adults, adolescents, children, and couples experiencing a range of concerns, including anxiety, stress and burnout, relationship difficulties, self-esteem, boundaries, life transitions, grief, sleep difficulties, and challenges related to ADHD and neurodivergence. Learn more about the concerns I work with.

You don’t need to have a diagnosis or know exactly what you want to work on before beginning therapy. Sometimes people simply know that something isn’t working as well as they would like, or that they’re ready for something to change.

No, you do not need a referral to access psychotherapy services. You can book an appointment directly through my online booking portal.

I offer in-person psychotherapy at my Kingston office, secure virtual appointments throughout Ontario, and Walk & Talk therapy at several locations in the Kingston area. You can select your preferred appointment type when booking online.

My office is conveniently located at 2263 Princess Street in Kingston, Ontario. Learn more about the location, parking, and what to expect when you arrive.

Virtual sessions are offered through a secure video platform (Jane) and can be attended from the comfort of your home or another private location. You’ll receive a link before your appointment, no special software or downloads are required.

Fees vary depending on the type and length of appointment. Please visit the Fees page for current rates and information about payment methods.

Psychotherapy services provided by a Registered Psychotherapist (RP) are covered by many extended health benefit plans. Learn more about insurance coverage here.

Yes, I offer direct billing to select insurance providers. Please visit my Direct Billing page for more information.

Available appointments can be viewed and booked directly through my secure online booking portal. If you don’t see a time that works for you, you can join the automated waitlist or check back, as availability changes regularly.

Appointments can be easily cancelled or rescheduled through the online booking portal with at least 24 hours’ notice. Please review my cancellation policy for changes made within 24 hours of your appointment.

Feeling nervous about starting therapy is completely understandable, especially if it’s your first time or you’re unsure what to expect. There’s no pressure to know exactly what to say or where to begin. We can take things at a pace that feels comfortable and start with whatever feels most important to you.

If knowing a little more beforehand would help, you can visit my [What to Expect] section for more information about your first appointment and what therapy with me is like.

Your first appointment is an opportunity for us to get to know each other and begin exploring what brings you to therapy. We’ll talk about what you’re hoping to work on, any relevant background, and what you would like to get out of therapy. You don’t need to prepare anything in advance or know exactly where to begin.

If knowing a little more beforehand would help, you can visit my [What to Expect] section for more information about your first appointment and what therapy with me is like.

How often we meet will depend on your needs, goals, preferences, and availability. Many clients begin with weekly or biweekly appointments, while others prefer less frequent sessions. We can discuss what feels like the right fit for you and adjust the frequency over time as needed.

Getting started is simple. You can book an appointment directly through my secure online booking portal. If you’d like to connect before booking your first appointment, a free virtual consultation is also available.

Office Location

Address

2263 Princess St.
Kingston, ON K7M 3G1

My office is centrally located in the historic Beamish House at the corner of Princess Street and Sydenham Road. The office is easily accessible from Highway 401, John Counter Boulevard and Taylor Kidd Boulevard.

Enter through the door with the blue awning.

The Waiting Room

The waiting room is the first room as you enter. Please take a seat in one of the chairs and I’ll meet you when it’s time for your appointment.

Washrooms are located downstairs, just down the spiral staircase.

My Office

My office is tucked away in a quiet corner on the main floor, offering a spacious and comfortable setting for therapy. Built-in shelving holds toys, games, and therapeutic materials for clients to explore, with plenty of options for younger clients. Free Wi-Fi, snacks, and refreshments are available.

Google Maps

Address

2263 Princess Street
Kingston, ON K7M 3G1

Text

613-329-5066

Email

info@michellelehoux.com

Ready to Book?

You can book a psychotherapy appointment anytime through the secure client portal. Choose a time that fits your schedule, no back-and-forth emails needed. Evening and weekend appointments are available to accommodate busy schedules.

I’m here when you’re ready to begin.

Book Now

Still have questions?

Check out Frequently Asked Questions or contact me.